There is a significant shift in the business community’s approach to credit notes as Uganda Revenue Authority (URA) introduces a manual approval process, causing concern among businesses relying on automated issuance.
Contrary to claims suggesting a ban on credit notes, URA continues to receive and process credit notes. The decision to shift from digital to manual approval aims to address instances of taxpayers abusing the system by issuing credit notes after the tax system matched input and output taxes.
To prevent further abuse, URA temporarily suspends the auto-approval process through the Electronic Fiscal Receipting and Invoicing Solution (EFRIS) portal. Instead, claims are now processed using a downloadable form, subject to approval after transaction validation and scrutiny.
